Welcome to Blue Nice.
At Blue Nice, we are committed to delivering your orders in a timely manner, in excellent condition, and with the highest level of professional handling. This Shipping & Delivery Policy outlines the terms, timelines, and conditions associated with the shipment of products purchased on our Site.
- Order Processing Timelines
All orders placed on Blue Nice are processed and prepared for shipment within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped. Please note that during high-volume periods, sales, or festive seasons, processing times may be slightly extended. - Shipping Domestic Rates and Estimates
Shipping charges for your order will be calculated dynamically and clearly displayed at the time of checkout. We work with premium domestic courier partners to offer standard and expedited shipping options based on your delivery location. Estimated delivery timeframes generally range between 4 to 7 business days depending on the destination city and regional accessibility. - Order Tracking and Shipment Confirmation
Once your package is handed over to our logistics partner, a Shipment Confirmation email containing a unique tracking number and a tracking link will be automatically dispatched to your registered email address. You can use this tracking ID to monitor the real-time movement and status of your consignment directly through the courier partner’s official portal. - Delivery Attempts and Undeliverable Packages
Our delivery partners will attempt to deliver the package up to three (3) times before marking it as undeliverable. If a shipment cannot be delivered due to an incorrect or incomplete address provided by the customer, or due to the unavailability of the recipient, the package will be returned to our warehouse. In such cases, additional shipping charges may apply to re-arrange the delivery. - Inspection, Damages, and Missing Items
We strongly recommend that you inspect the outer packaging of your order upon delivery. If you notice any severe damage, tampering, or leaking, please do not accept the package and immediately report the issue to our customer care team at Support247@bluenice.store. If you open the package and find any items damaged or missing, you must notify us within 24 hours of delivery along with photographic or video proof of the unboxing.